class Aws::Support::Types::SeverityLevel
A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see [Choosing a severity] in the *AWS Support
User Guide*.
[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity
@!attribute [rw] code
The code for case severity level. Valid values: `low` \| `normal` \| `high` \| `urgent` \| `critical` @return [String]
@!attribute [rw] name
The name of the severity level that corresponds to the severity level code. <note markdown="1"> The values returned by the API are different from the values that appear in the AWS Support Center. For example, the API uses the code `low`, but the name appears as General guidance in Support Center. The following are the API code names and how they appear in the console: * `low` - General guidance * `normal` - System impaired * `high` - Production system impaired * `urgent` - Production system down * `critical` - Business-critical system down </note> For more information, see [Choosing a severity][1] in the *AWS Support User Guide*. [1]: https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity @return [String]
@see docs.aws.amazon.com/goto/WebAPI/support-2013-04-15/SeverityLevel AWS API Documentation
Constants
- SENSITIVE