class Aws::ConnectContactLens::Types::Categories
Provides the category rules that are used to automatically categorize contacts based on uttered keywords and phrases.
@!attribute [rw] matched_categories
The category rules that have been matched in the analyzed segment. @return [Array<String>]
@!attribute [rw] matched_details
The category rule that was matched and when it occurred in the transcript. @return [Hash<String,Types::CategoryDetails>]
@see docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/Categories AWS API Documentation
Constants
- SENSITIVE