# This configuration file defines all the options necessary to support the helper. # Fields marked (M) are mandatory. # # (M) Product name :product: Remedy # (M) Vendor :vendor: bmc # (M) Helper class name :helper_name: RemedyHelper

# (M) Remedy create incident SOAP endpoint :create_soap_endpoint: url/arsys/services/ARService?server=bmc-remedy-w&webService=HPD_IncidentInterface_Create_WS # (M) Remedy query/modify incident SOAP endpoint :query_modify_soap_endpoint: url/arsys/services/ARService?server=bmc-remedy-w&webService=HPD_IncidentInterface_WS # (M) Username for Remedy :username: username # (M) Password for above username :password: password # Authentication code (if used by Remedy) :authentication: # (M) First name of the above username :first_name: Firstname # (M) Last name of the above username :last_name: Lastname # (M) Open SOAP connection timeout (in seconds) :open_timeout: 30 # (M) Read SOAP connection timeout (in seconds) :read_timeout: 30