class OCI::Cims::Models::CreateIncident

Details gathered during the creation of the support ticket.

Caution: Avoid using any confidential information when you supply string values using the API.

Constants

PROBLEM_TYPE_ENUM

Attributes

compartment_id[RW]

[Required] The OCID of the tenancy. @return [String]

contacts[RW]

The list of contacts. @return [Array<OCI::Cims::Models::Contact>]

csi[RW]

The Customer Support Identifier number for the support account. @return [String]

problem_type[R]

[Required] The kind of support ticket, such as a technical issue request. @return [String]

referrer[RW]

The incident referrer. This value is often the URL that the customer used when creating the support ticket. @return [String]

ticket[RW]

This attribute is required. @return [OCI::Cims::Models::CreateTicketDetails]

Public Class Methods

attribute_map() click to toggle source

Attribute mapping from ruby-style variable name to JSON key.

# File lib/oci/cims/models/create_incident.rb, line 45
def self.attribute_map
  {
    # rubocop:disable Style/SymbolLiteral
    'compartment_id': :'compartmentId',
    'ticket': :'ticket',
    'csi': :'csi',
    'problem_type': :'problemType',
    'contacts': :'contacts',
    'referrer': :'referrer'
    # rubocop:enable Style/SymbolLiteral
  }
end
new(attributes = {}) click to toggle source

Initializes the object @param [Hash] attributes Model attributes in the form of hash @option attributes [String] :compartment_id The value to assign to the {#compartment_id} property @option attributes [OCI::Cims::Models::CreateTicketDetails] :ticket The value to assign to the {#ticket} property @option attributes [String] :csi The value to assign to the {#csi} property @option attributes [String] :problem_type The value to assign to the {#problem_type} property @option attributes [Array<OCI::Cims::Models::Contact>] :contacts The value to assign to the {#contacts} property @option attributes [String] :referrer The value to assign to the {#referrer} property

# File lib/oci/cims/models/create_incident.rb, line 84
def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}) { |(k, v), h| h[k.to_sym] = v }

  self.compartment_id = attributes[:'compartmentId'] if attributes[:'compartmentId']

  raise 'You cannot provide both :compartmentId and :compartment_id' if attributes.key?(:'compartmentId') && attributes.key?(:'compartment_id')

  self.compartment_id = attributes[:'compartment_id'] if attributes[:'compartment_id']

  self.ticket = attributes[:'ticket'] if attributes[:'ticket']

  self.csi = attributes[:'csi'] if attributes[:'csi']

  self.problem_type = attributes[:'problemType'] if attributes[:'problemType']

  raise 'You cannot provide both :problemType and :problem_type' if attributes.key?(:'problemType') && attributes.key?(:'problem_type')

  self.problem_type = attributes[:'problem_type'] if attributes[:'problem_type']

  self.contacts = attributes[:'contacts'] if attributes[:'contacts']

  self.referrer = attributes[:'referrer'] if attributes[:'referrer']
end
swagger_types() click to toggle source

Attribute type mapping.

# File lib/oci/cims/models/create_incident.rb, line 59
def self.swagger_types
  {
    # rubocop:disable Style/SymbolLiteral
    'compartment_id': :'String',
    'ticket': :'OCI::Cims::Models::CreateTicketDetails',
    'csi': :'String',
    'problem_type': :'String',
    'contacts': :'Array<OCI::Cims::Models::Contact>',
    'referrer': :'String'
    # rubocop:enable Style/SymbolLiteral
  }
end

Public Instance Methods

==(other) click to toggle source

Checks equality by comparing each attribute. @param [Object] other the other object to be compared

# File lib/oci/cims/models/create_incident.rb, line 126
def ==(other)
  return true if equal?(other)

  self.class == other.class &&
    compartment_id == other.compartment_id &&
    ticket == other.ticket &&
    csi == other.csi &&
    problem_type == other.problem_type &&
    contacts == other.contacts &&
    referrer == other.referrer
end
build_from_hash(attributes) click to toggle source

Builds the object from hash @param [Hash] attributes Model attributes in the form of hash @return [Object] Returns the model itself

# File lib/oci/cims/models/create_incident.rb, line 161
def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)

  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      # check to ensure the input is an array given that the the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        public_method("#{key}=").call(
          attributes[self.class.attribute_map[key]]
            .map { |v| OCI::Internal::Util.convert_to_type(Regexp.last_match(1), v) }
        )
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      public_method("#{key}=").call(
        OCI::Internal::Util.convert_to_type(type, attributes[self.class.attribute_map[key]])
      )
    end
    # or else data not found in attributes(hash), not an issue as the data can be optional
  end

  self
end
eql?(other) click to toggle source

@see the `==` method @param [Object] other the other object to be compared

# File lib/oci/cims/models/create_incident.rb, line 141
def eql?(other)
  self == other
end
hash() click to toggle source

Calculates hash code according to all attributes. @return [Fixnum] Hash code

# File lib/oci/cims/models/create_incident.rb, line 150
def hash
  [compartment_id, ticket, csi, problem_type, contacts, referrer].hash
end
problem_type=(problem_type) click to toggle source

Custom attribute writer method checking allowed values (enum). @param [Object] problem_type Object to be assigned

# File lib/oci/cims/models/create_incident.rb, line 115
def problem_type=(problem_type)
  raise "Invalid value for 'problem_type': this must be one of the values in PROBLEM_TYPE_ENUM." if problem_type && !PROBLEM_TYPE_ENUM.include?(problem_type)

  @problem_type = problem_type
end
to_hash() click to toggle source

Returns the object in the form of hash @return [Hash] Returns the object in the form of hash

# File lib/oci/cims/models/create_incident.rb, line 194
def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = public_method(attr).call
    next if value.nil? && !instance_variable_defined?("@#{attr}")

    hash[param] = _to_hash(value)
  end
  hash
end
to_s() click to toggle source

Returns the string representation of the object @return [String] String presentation of the object

# File lib/oci/cims/models/create_incident.rb, line 188
def to_s
  to_hash.to_s
end

Private Instance Methods

_to_hash(value) click to toggle source

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value @param [Object] value Any valid value @return [Hash] Returns the value in the form of hash

# File lib/oci/cims/models/create_incident.rb, line 211
def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map { |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end