class PureCloud::Email

Attributes

after_call_work[RW]

After-call work for the communication.

after_call_work_required[RW]

Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested.

auto_generated[RW]

Indicates that the email was auto-generated like an Out of Office reply.

connected_time[RW]

The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

direction[RW]

The direction of the email

disconnect_type[RW]

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

disconnected_time[RW]

The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

draft_attachments[RW]

A list of uploaded attachments on the email draft.

error_info[RW]
held[RW]

True if this call is held and the person on this side hears silence.

id[RW]

A globally unique identifier for this communication.

message_id[RW]

A globally unique identifier for the stored content of this communication.

messages_sent[RW]

The number of email messages sent by this participant.

peer_id[RW]

The id of the peer communication corresponding to a matching leg for this communication.

provider[RW]

The source provider for the email.

recording_id[RW]

A globally unique identifier for the recording associated with this call.

script_id[RW]

The UUID of the script to use.

segments[RW]

The time line of the participant's email, divided into activity segments.

spam[RW]

Indicates if the inbound email was marked as spam.

start_alerting_time[RW]

The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

start_hold_time[RW]

The timestamp the email was placed on hold in the cloud clock if the email is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

state[RW]

The connection state of this communication.

subject[RW]

The subject for the initial email that started this conversation.

wrapup[RW]

Call wrap up or disposition data.

Public Class Methods

attribute_map() click to toggle source

Attribute mapping from ruby-style variable name to JSON key.

# File lib/purecloudplatformclientv2/models/email.rb, line 93
def self.attribute_map
  {
    
    :'state' => :'state',
    
    :'id' => :'id',
    
    :'held' => :'held',
    
    :'subject' => :'subject',
    
    :'messages_sent' => :'messagesSent',
    
    :'segments' => :'segments',
    
    :'direction' => :'direction',
    
    :'recording_id' => :'recordingId',
    
    :'error_info' => :'errorInfo',
    
    :'disconnect_type' => :'disconnectType',
    
    :'start_hold_time' => :'startHoldTime',
    
    :'start_alerting_time' => :'startAlertingTime',
    
    :'connected_time' => :'connectedTime',
    
    :'disconnected_time' => :'disconnectedTime',
    
    :'auto_generated' => :'autoGenerated',
    
    :'provider' => :'provider',
    
    :'script_id' => :'scriptId',
    
    :'peer_id' => :'peerId',
    
    :'message_id' => :'messageId',
    
    :'draft_attachments' => :'draftAttachments',
    
    :'spam' => :'spam',
    
    :'wrapup' => :'wrapup',
    
    :'after_call_work' => :'afterCallWork',
    
    :'after_call_work_required' => :'afterCallWorkRequired'
    
  }
end
new(attributes = {}) click to toggle source

Initializes the object @param [Hash] attributes Model attributes in the form of hash

# File lib/purecloudplatformclientv2/models/email.rb, line 204
def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  
  if attributes.has_key?(:'state')
    
    
    self.state = attributes[:'state']
    
  
  end

  
  if attributes.has_key?(:'id')
    
    
    self.id = attributes[:'id']
    
  
  end

  
  if attributes.has_key?(:'held')
    
    
    self.held = attributes[:'held']
    
  
  end

  
  if attributes.has_key?(:'subject')
    
    
    self.subject = attributes[:'subject']
    
  
  end

  
  if attributes.has_key?(:'messagesSent')
    
    
    self.messages_sent = attributes[:'messagesSent']
    
  
  end

  
  if attributes.has_key?(:'segments')
    
    if (value = attributes[:'segments']).is_a?(Array)
      self.segments = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'direction')
    
    
    self.direction = attributes[:'direction']
    
  
  end

  
  if attributes.has_key?(:'recordingId')
    
    
    self.recording_id = attributes[:'recordingId']
    
  
  end

  
  if attributes.has_key?(:'errorInfo')
    
    
    self.error_info = attributes[:'errorInfo']
    
  
  end

  
  if attributes.has_key?(:'disconnectType')
    
    
    self.disconnect_type = attributes[:'disconnectType']
    
  
  end

  
  if attributes.has_key?(:'startHoldTime')
    
    
    self.start_hold_time = attributes[:'startHoldTime']
    
  
  end

  
  if attributes.has_key?(:'startAlertingTime')
    
    
    self.start_alerting_time = attributes[:'startAlertingTime']
    
  
  end

  
  if attributes.has_key?(:'connectedTime')
    
    
    self.connected_time = attributes[:'connectedTime']
    
  
  end

  
  if attributes.has_key?(:'disconnectedTime')
    
    
    self.disconnected_time = attributes[:'disconnectedTime']
    
  
  end

  
  if attributes.has_key?(:'autoGenerated')
    
    
    self.auto_generated = attributes[:'autoGenerated']
    
  
  end

  
  if attributes.has_key?(:'provider')
    
    
    self.provider = attributes[:'provider']
    
  
  end

  
  if attributes.has_key?(:'scriptId')
    
    
    self.script_id = attributes[:'scriptId']
    
  
  end

  
  if attributes.has_key?(:'peerId')
    
    
    self.peer_id = attributes[:'peerId']
    
  
  end

  
  if attributes.has_key?(:'messageId')
    
    
    self.message_id = attributes[:'messageId']
    
  
  end

  
  if attributes.has_key?(:'draftAttachments')
    
    if (value = attributes[:'draftAttachments']).is_a?(Array)
      self.draft_attachments = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'spam')
    
    
    self.spam = attributes[:'spam']
    
  
  end

  
  if attributes.has_key?(:'wrapup')
    
    
    self.wrapup = attributes[:'wrapup']
    
  
  end

  
  if attributes.has_key?(:'afterCallWork')
    
    
    self.after_call_work = attributes[:'afterCallWork']
    
  
  end

  
  if attributes.has_key?(:'afterCallWorkRequired')
    
    
    self.after_call_work_required = attributes[:'afterCallWorkRequired']
    
  
  end

  
end
swagger_types() click to toggle source

Attribute type mapping.

# File lib/purecloudplatformclientv2/models/email.rb, line 148
def self.swagger_types
  {
    
    :'state' => :'String',
    
    :'id' => :'String',
    
    :'held' => :'BOOLEAN',
    
    :'subject' => :'String',
    
    :'messages_sent' => :'Integer',
    
    :'segments' => :'Array<Segment>',
    
    :'direction' => :'String',
    
    :'recording_id' => :'String',
    
    :'error_info' => :'ErrorBody',
    
    :'disconnect_type' => :'String',
    
    :'start_hold_time' => :'DateTime',
    
    :'start_alerting_time' => :'DateTime',
    
    :'connected_time' => :'DateTime',
    
    :'disconnected_time' => :'DateTime',
    
    :'auto_generated' => :'BOOLEAN',
    
    :'provider' => :'String',
    
    :'script_id' => :'String',
    
    :'peer_id' => :'String',
    
    :'message_id' => :'String',
    
    :'draft_attachments' => :'Array<Attachment>',
    
    :'spam' => :'BOOLEAN',
    
    :'wrapup' => :'Wrapup',
    
    :'after_call_work' => :'AfterCallWork',
    
    :'after_call_work_required' => :'BOOLEAN'
    
  }
end

Public Instance Methods

==(o) click to toggle source

Checks equality by comparing each attribute. @param [Object] Object to be compared

# File lib/purecloudplatformclientv2/models/email.rb, line 709
def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      state == o.state &&
      id == o.id &&
      held == o.held &&
      subject == o.subject &&
      messages_sent == o.messages_sent &&
      segments == o.segments &&
      direction == o.direction &&
      recording_id == o.recording_id &&
      error_info == o.error_info &&
      disconnect_type == o.disconnect_type &&
      start_hold_time == o.start_hold_time &&
      start_alerting_time == o.start_alerting_time &&
      connected_time == o.connected_time &&
      disconnected_time == o.disconnected_time &&
      auto_generated == o.auto_generated &&
      provider == o.provider &&
      script_id == o.script_id &&
      peer_id == o.peer_id &&
      message_id == o.message_id &&
      draft_attachments == o.draft_attachments &&
      spam == o.spam &&
      wrapup == o.wrapup &&
      after_call_work == o.after_call_work &&
      after_call_work_required == o.after_call_work_required
end
_deserialize(type, value) click to toggle source
# File lib/purecloudplatformclientv2/models/email.rb, line 770
def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end
_to_hash(value) click to toggle source

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

# File lib/purecloudplatformclientv2/models/email.rb, line 830
def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end
build_from_hash(attributes) click to toggle source

build the object from hash

# File lib/purecloudplatformclientv2/models/email.rb, line 751
def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end
direction=(direction) click to toggle source

Custom attribute writer method checking allowed values (enum). @param [Object] direction Object to be assigned

# File lib/purecloudplatformclientv2/models/email.rb, line 602
def direction=(direction)
  allowed_values = ["inbound", "outbound"]
  if direction && !allowed_values.include?(direction)
    fail ArgumentError, "invalid value for 'direction', must be one of #{allowed_values}."
  end
  @direction = direction
end
disconnect_type=(disconnect_type) click to toggle source

Custom attribute writer method checking allowed values (enum). @param [Object] disconnect_type Object to be assigned

# File lib/purecloudplatformclientv2/models/email.rb, line 626
def disconnect_type=(disconnect_type)
  allowed_values = ["endpoint", "client", "system", "timeout", "transfer", "transfer.conference", "transfer.consult", "transfer.forward", "transfer.noanswer", "transfer.notavailable", "transport.failure", "error", "peer", "other", "spam", "uncallable"]
  if disconnect_type && !allowed_values.include?(disconnect_type)
    fail ArgumentError, "invalid value for 'disconnect_type', must be one of #{allowed_values}."
  end
  @disconnect_type = disconnect_type
end
eql?(o) click to toggle source

@see the `==` method @param [Object] Object to be compared

# File lib/purecloudplatformclientv2/models/email.rb, line 740
def eql?(o)
  self == o
end
hash() click to toggle source

Calculates hash code according to all attributes. @return [Fixnum] Hash code

# File lib/purecloudplatformclientv2/models/email.rb, line 746
def hash
  [state, id, held, subject, messages_sent, segments, direction, recording_id, error_info, disconnect_type, start_hold_time, start_alerting_time, connected_time, disconnected_time, auto_generated, provider, script_id, peer_id, message_id, draft_attachments, spam, wrapup, after_call_work, after_call_work_required].hash
end
list_invalid_properties() click to toggle source

Show invalid properties with the reasons. Usually used together with valid? @return Array for valid properies with the reasons

# File lib/purecloudplatformclientv2/models/email.rb, line 435
def list_invalid_properties
  invalid_properties = Array.new
  
  
  return invalid_properties
end
state=(state) click to toggle source

Custom attribute writer method checking allowed values (enum). @param [Object] state Object to be assigned

# File lib/purecloudplatformclientv2/models/email.rb, line 563
def state=(state)
  allowed_values = ["alerting", "connected", "disconnected", "none", "transmitting"]
  if state && !allowed_values.include?(state)
    fail ArgumentError, "invalid value for 'state', must be one of #{allowed_values}."
  end
  @state = state
end
to_body() click to toggle source

to_body is an alias to to_body (backward compatibility))

# File lib/purecloudplatformclientv2/models/email.rb, line 813
def to_body
  to_hash
end
to_hash() click to toggle source

return the object in the form of hash

# File lib/purecloudplatformclientv2/models/email.rb, line 818
def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end
to_s() click to toggle source
# File lib/purecloudplatformclientv2/models/email.rb, line 808
def to_s
  to_hash.to_s
end
valid?() click to toggle source

Check to see if the all the properties in the model are valid @return true if the model is valid

# File lib/purecloudplatformclientv2/models/email.rb, line 444
def valid?
  
  
  
  allowed_values = ["alerting", "connected", "disconnected", "none", "transmitting"]
  if @state && !allowed_values.include?(@state)
    return false
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["inbound", "outbound"]
  if @direction && !allowed_values.include?(@direction)
    return false
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["endpoint", "client", "system", "timeout", "transfer", "transfer.conference", "transfer.consult", "transfer.forward", "transfer.noanswer", "transfer.notavailable", "transport.failure", "error", "peer", "other", "spam", "uncallable"]
  if @disconnect_type && !allowed_values.include?(@disconnect_type)
    return false
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
end