class TicketAbstractorClient::ServiceNow::Comment
Attributes
endpoint[RW]
project[RW]
ticket_id[RW]
Public Class Methods
fetch(ticket_id, endpoint, project)
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# File lib/ticket_abstractor_client/service_now/comment.rb, line 6 def self.fetch(ticket_id, endpoint, project) client = Client.new(endpoint) response = client.get_comments(ticket_id: ticket_id, project: project) comments = response.map do |raw_comment| new({ author: raw_comment['sys_created_by'], body: raw_comment['value'], external_created_at: raw_comment['sys_created_on'], ticket_id: ticket_id, endpoint: endpoint, project: project, communications_stack: client.communications_stack }) end [comments, client.communications_stack] end
new(opts)
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Calls superclass method
TicketAbstractorClient::Base::Comment::new
# File lib/ticket_abstractor_client/service_now/comment.rb, line 26 def initialize(opts) super(opts) @ticket_id, @endpoint, @project = opts.values_at(:ticket_id, :endpoint, :project) end
Public Instance Methods
sync!()
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# File lib/ticket_abstractor_client/service_now/comment.rb, line 31 def sync! client = Client.new(@endpoint) response = client.create_comment(self) @communications_stack = client.communications_stack response end