class Twilio::REST::Taskrouter::V1::WorkspaceContext::WorkspaceStatisticsContext

Public Class Methods

new(version, workspace_sid) click to toggle source

Initialize the WorkspaceStatisticsContext @param [Version] version Version that contains the resource @param [String] workspace_sid The SID of the Workspace to fetch. @return [WorkspaceStatisticsContext] WorkspaceStatisticsContext

Calls superclass method Twilio::REST::InstanceContext::new
   # File lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_statistics.rb
69 def initialize(version, workspace_sid)
70   super(version)
71 
72   # Path Solution
73   @solution = {workspace_sid: workspace_sid, }
74   @uri = "/Workspaces/#{@solution[:workspace_sid]}/Statistics"
75 end

Public Instance Methods

fetch(minutes: :unset, start_date: :unset, end_date: :unset, task_channel: :unset, split_by_wait_time: :unset) click to toggle source

Fetch the WorkspaceStatisticsInstance @param [String] minutes Only calculate statistics since this many minutes in the

past. The default 15 minutes. This is helpful for displaying statistics for the
last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.

@param [Time] start_date Only calculate statistics from this date and time and

later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.

@param [Time] end_date Only calculate statistics from this date and time and

earlier, specified in GMT as an {ISO
8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.

@param [String] task_channel Only calculate statistics on this TaskChannel. Can

be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
`default`.

@param [String] split_by_wait_time A comma separated list of values that

describes the thresholds, in seconds, to calculate statistics on. For each
threshold specified, the number of Tasks canceled and reservations accepted
above and below the specified thresholds in seconds are computed. For example,
`5,30` would show splits of Tasks that were canceled or accepted before and
after 5 seconds and before and after 30 seconds. This can be used to show short
abandoned Tasks or Tasks that failed to meet an SLA.

@return [WorkspaceStatisticsInstance] Fetched WorkspaceStatisticsInstance

    # File lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_statistics.rb
 98 def fetch(minutes: :unset, start_date: :unset, end_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
 99   params = Twilio::Values.of({
100       'Minutes' => minutes,
101       'StartDate' => Twilio.serialize_iso8601_datetime(start_date),
102       'EndDate' => Twilio.serialize_iso8601_datetime(end_date),
103       'TaskChannel' => task_channel,
104       'SplitByWaitTime' => split_by_wait_time,
105   })
106 
107   payload = @version.fetch('GET', @uri, params: params)
108 
109   WorkspaceStatisticsInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid], )
110 end
inspect() click to toggle source

Provide a detailed, user friendly representation

    # File lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_statistics.rb
121 def inspect
122   context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
123   "#<Twilio.Taskrouter.V1.WorkspaceStatisticsContext #{context}>"
124 end
to_s() click to toggle source

Provide a user friendly representation

    # File lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_statistics.rb
114 def to_s
115   context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
116   "#<Twilio.Taskrouter.V1.WorkspaceStatisticsContext #{context}>"
117 end