class WHD::SendRestRequest
Public Class Methods
new(whd_url, api_key, data)
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# File lib/whd_ticket/whd_rest_method.rb, line 7 def initialize(whd_url, api_key, data) @whd_url = whd_url @whd_url_path = "/helpdesk/WebObjects/Helpdesk.woa" @api_key = api_key @data = data end
Public Instance Methods
create()
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# File lib/whd_ticket/whd_rest_method.rb, line 14 def create url = "#{@whd_url}#{@whd_url_path}/ra/Tickets" uri = URI.parse(url) params = { :apiKey => @api_key } uri.query = URI.encode_www_form(params) http = Net::HTTP.new(uri.host, uri.port) # http.set_debug_output $stdout http.use_ssl = true request = Net::HTTP::Post.new(uri.request_uri) request['Content-Type'] = "application/json" request.body = @data.to_json response = http.request(request) begin json = JSON.parse(response.body) rescue JSON::ParserError => e print "There seems to be an issue with the json reponse. Please have a look!!\n" return end if response.code == '201' print "Ticket with id: #{json["id"]} and subject '#{json["subject"]}' has been created.\n" else print "There was an error creating the ticket.\n" print "http code : #{response.code}" print "http message : #{respnse.message}" end end