class OTRS::GeneralCatalog
Attributes
change_by[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
change_time[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
comment[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
create_by[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
create_time[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
item_id[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
name[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
valid_id[RW]
Really recommend reading OTRS
API Documentation for the GeneralCatalog
Public Class Methods
class_list(name='')
click to toggle source
Name variable filters the full classlist down so you can get just what you wanted
# File lib/otrs_connector/otrs/general_catalog.rb, line 74 def self.class_list(name='') data = { } params = { :object => 'GeneralCatalogObject', :method => 'ClassList', :data => data } items = connect(params).first items.collect{ |i| i if i[name] }.compact end
find(id)
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 32 def self.find(id) data = { 'ItemID' => id } params = { :object => 'GeneralCatalogObject', :method => 'ItemGet', :data => data } a = connect(params) unless a.first.nil? a = a.first.except('Class') ## Class field is causing issues in Rails end self.new(a) end
item_list(name)
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 42 def self.item_list(name) data = { :Class => name, :Valid => 1 } params = { :object => 'GeneralCatalogObject', :method => 'ItemList', :data => data } a = connect(params).first #b = [] #unless a.nil? # a.each do |key,value| # b << self.find(key) # end # self.superclass::Relation.new(b) #end end
item_list_fast(name)
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 55 def self.item_list_fast(name) data = { :Class => name, :Valid => 1 } params = { :object => 'GeneralCatalogObject', :method => 'ItemList', :data => data } a = connect(params).first end
new(attributes = {})
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 13 def initialize(attributes = {}) attributes.each do |name, value| self.class.set_accessor(name.to_s.underscore) send("#{name.to_s.underscore.to_sym}=", value) end end
set_accessor(key)
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 5 def self.set_accessor(key) attr_accessor key.to_sym end
Public Instance Methods
attributes()
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 20 def attributes attributes = {} self.instance_variables.each do |v| attributes[v.to_s.gsub('@','').to_sym] = self.instance_variable_get(v) end attributes end
item_list()
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 61 def item_list data = { :Class => self.name } params = { :object => 'GeneralCatalogObject', :method => 'ItemList', :data => data } a = connect(params) unless a.nil? then a = a.first end b = [] a.each do |key,value| b << self.find(key) end self.superclass::Relation.new(b) end
persisted?()
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 9 def persisted? false end
save()
click to toggle source
# File lib/otrs_connector/otrs/general_catalog.rb, line 28 def save self.create(self.attributes) end